PUBLIC AGREEMENT
Effective from August 30, 2025
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INTRODUCTION
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This Public Agreement (hereinafter referred to as the Agreement) defines the terms and procedure for granting access to the use of the SENS mobile app and (or) the web version of the SENS app (hereinafter referred to as the Service) by its owner specified in clause 1.8 of the Agreement (hereinafter referred to as the Owner), by remote access to it via the Internet to the persons specified in clause 1.3 of the Agreement (hereinafter referred to as the User), and, accordingly, the procedure and conditions for obtaining such access and using the Service.
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For the purposes of this Agreement, the use of the Service equally implies:
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downloading – obtaining a copy of the Service through app stores (App Store, Google Play) or other official channels;
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installation – automatic or manual placement of a copy of the Service, including its files, on a device (computer, mobile phone, tablet, etc.);
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launching – activation of the Service on the device, including to check its functionality or for familiarization;
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registration and (or) authorization – the process of creating an account in the Service, entering private (personal) data and (or) creating an account by authorization through third-party services (social networks, email, Apple ID, Google account, etc.);
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logging in – gaining access to an existing account in the Service by entering a phone number and a special SMS code or login and password, including access via Touch ID, Face ID or integration with third-party services (social networks, email, Apple ID, Google account, etc.);
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using functionality – interacting with the Service's functions, including but not limited to viewing content, performing actions, uploading data;
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updating – uploading new versions of the Service to fix bugs, improve and (or) add features, change the user interface, and (or) enhance security;
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storing and processing data – recording, storing, and (or) transmitting data entered or created in the Service;
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purchasing goods or services – use of the Service's built-in payment systems for the purpose of acquiring additional features, subscriptions, content, or goods;
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integration with other services – interaction of the Service with other applications or devices, including the use of the API.
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This Agreement is a public offer to citizens of the Russian Federation, stateless persons and (or) foreign citizens (except for cases stipulated in the Agreement) in accordance with Article 437 of the Civil Code of the Russian Federation.
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By agreeing to this Agreement and (or) using the Service, the User expresses their consent to the processing of personal data under the terms and in accordance with the Privacy Policy.
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By using the Service, the User confirms that they have read all the terms of the Agreement and the Privacy Policy in full before the start of such use, unconditionally and irrevocably agrees to this Agreement and the Privacy Policy without any exceptions or limitations and undertakes to comply with them, and also confirms that:
- they meet the requirements of clause 3.1 of the Agreement;
- they consciously use the Service on their own behalf and accurately provide information about themselves to the extent and in cases required when using the Service;
- they have consciously determined and control the settings of the Service they use and (or) other related software in accordance with their preferences regarding the protection of information stored on the browser side, personal data, information about their own hardware and software, and internet connection.
In accordance with clause 3 of Article 438 of the Civil Code of the Russian Federation, User actions related to and (or) aimed at using the Service constitute acceptance of the terms of this Agreement and the Privacy Policy.
The terms specified in the Agreement cannot be amended by the User.
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The Owner has the right to amend and (or) supplement the Agreement at its sole discretion unilaterally and undertakes to notify the User thereof by posting it in the Service, or on the Owner's website: https://atlas-cloud.ru, or on the Service's page in app stores (App Store, Google Play, etc.) with an updated effective date. The Owner recommends that the User regularly check the terms of this Agreement for any changes and (or) additions. If the User continues to use the Service after the respective amendments and (or) additions have been made to the Agreement, such action is deemed to be the User's consent to such amendments and (or) additions.
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If the User becomes acquainted with the terms of this Agreement after starting to use the Service and does not agree with its terms, they must immediately cease using the Service.
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This Agreement is considered concluded between the User and the Owner: CLOUD ATLAS Limited Liability Company, TIN 9731066282.
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Under the terms of this Agreement, the Service Owner (Licensor) grants the User (Licensee) a simple non-exclusive license to use the Service within the limits defined by this Agreement.
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The right to use the standard functionality of the Service is granted to the User free of charge.
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The right to use additional functionality and options of the Service is granted to the User on a paid basis, unless the Owner of the Service provides for another method of obtaining it. The provision of additional functionality of the Service is regulated by Section 7 of this Agreement.
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TERMS AND DEFINITIONS
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The following terms and definitions are used in this Agreement:
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Service – software (the SENS mobile app and (or) the web version of the SENS app) intended for use on mobile devices, hosted in app stores, including Google Play, the App Store, and others, that provides Users with access to the use of its functionality;
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Owner – a legal entity or other authorized person that holds exclusive or non-exclusive property rights to the Service, including, but not limited to, the right to use it by distributing and granting a license and (or) sub-license, and provides Users with access to its functionality in accordance with the terms of this Agreement;
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User – a legally capable individual who has reached the age of 18, is a citizen of the Russian Federation, a stateless person and (or) a foreign citizen, meeting the requirements set out in this Agreement, using the Service in accordance with the procedure and conditions defined in the Agreement;
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Account – a unique digital User profile created in the Service, containing the User's private (personal) data, settings and history of using the Service, used for User identification and authorization, allowing the User to access the full functionality of the Service;
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Content – any information, materials, data, text, images, videos, audio and other forms of expression uploaded, published and / or distributed in the Service by Users or the Owner, including information in Users’ Accounts and in direct messages between Users;
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Premium subscription – a paid service (unless otherwise provided by the Service Owner) provided by the Owner to the User, expressed in granting the User access to the extended functionality and options of the Service;
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Support Service – a structural division and (or) responsible authorized person of the Owner responsible for providing advice and (or) assistance to Users related to the use of the Service, and processing their requests;
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Agreement – this public agreement that defines the terms and procedure for granting access to Users to use the Service by its Owner through remote access to it via the Internet and, accordingly, the procedure and conditions for obtaining such access and using the Service;
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Privacy Policy – a document regulating the collection, processing and storage of Users’ personal data posted in the Service, or on the Owner's website, or on the Service’s page in app stores (App Store, Google Play, etc.);
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Third Party – any persons who are not the User or the Owner.
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For the purposes of this Agreement, the User and the Owner may be referred to collectively as the Parties or individually as the Party.
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Unless otherwise provided by this Agreement, the interpretation of terms shall be carried out in accordance with the current legislation and common practice.
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COMPLIANCE WITH REQUIREMENTS
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The User is not entitled to use the Service if at least one of the following points is not true, and by using the Service, the User declares and warrants that:
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the User is an individual and, when using the Service, acts on their own behalf and in their own interests, and is not a representative of a legal entity, partnership, or other commercial and / or noncommercial organization;
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the User's age is equal to or exceeds18 (eighteen) years. Persons under the age of 18 (eighteen) are not entitled to use the Service;
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the user has full legal capacity in accordance with the legislation of the country of which they are a resident;
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the User guarantees that the use of the Service does not contradict all and any legislation applicable to them, including the legislation of the Russian Federation;
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the User has not committed, has not been convicted and (or) has not pleaded guilty to committing a criminal offense on sexual grounds and (or) any other crime related to (associated with) violence, or the threat of violence, or causing harm to health and life, except in cases when the User has received an amnesty for the crime committed and the Owner has decided that such a User does not pose a threat to other users of the Service, and has given direct written permission to use the Service;
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the User does not have a previously created active account in the Service. The User may have only one account in the Service, creation and use of multiple accounts by the same User is prohibited;
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the User has not previously been removed from the Service by the Owner for violating the terms of this Agreement, except in cases where the User has received direct written permission from the Owner to reuse the Service.
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The User agrees:
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to comply with the Agreement and periodically check its current version to be aware of any changes;
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to comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws and regulatory requirements;
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to use the latest version of the Service;
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to take reasonable measures to protect the security of their Service login information;
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not to commit the following acts:
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to provide false information about their identity, age, or affiliation with a natural or legal person;
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to use the Service in a manner that damages the Service, the Owner and (or) impedes the use of the Service by other Users;
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to use the Service in a way that interferes with, disrupts, or negatively affects the platform, servers, or networks of the Service;
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to use the Service for any harmful, illegal, or malicious purposes, including, but not limited to, to use any functions of the Service for money laundering and (or) other financial crimes;
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to harass, intimidate, bully, stalk, assault, defame, harm or otherwise abuse or cause moral (psychological) harm to other Users of the Service;
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to post or share in the Service prohibited Content specified in Section 4 of the Agreement;
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to request passwords for any purpose or personal data for commercial or unlawful purposes from other Users of the Service and (or) distribute personal data of other Users and (or) Third Parties without their permission;
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to solicit money and (or) other material valuables from another User, including, but not limited to, a gift, loan, or form of material compensation;
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to use another User's account;
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to use the Service for the purposes and (or) in connection with fraud, pyramid schemes, or any other similar illegal practice;
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to use the Service for the purposes and (or) in connection with the financing of any political campaign and (or) influencing any election, except for the exchange of personal political views between Users of the Service;
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to violate the terms of the Service license granted by the Owner to the User;
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to disclose private and (or) proprietary information that the User is not authorized to disclose;
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to copy, modify, transmit, distribute or create derivative works from any User Content, or Owner Content, or any copyrighted materials, images, trademarks, trade names, service marks, or other intellectual property, Content or information owned by Third Parties available through the Service without the prior written permission of the Owner, and (or) the corresponding User, and (or) the corresponding Third Parties;
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to attempt to present any User's statements as statements published and (or) approved by the Owner;
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to use any robots, crawlers, applications for searching and (or) extracting information on the site, proxies or other manual or automatic devices, as well as use methods or processes for accessing, extracting, indexing data, or in any other way reproduce or bypass the navigation structure or provision of the Service's functionality or their content;
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to upload viruses or other malicious code or otherwise violate the security of the Service;
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to fake headers or otherwise manipulate identifiers to disguise the origin of any information transmitted to or through the Service;
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to use meta tags, code, or other devices that contain any reference to the Service and (or) the Owner or the platform (or any trademark, trade name, service mark, logo, or slogan of the Service) to direct a Third Party to any other website for any purpose;
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to modify, adapt, sublicense, translate, sell, reconstruct, decrypt, decompile and (or) otherwise disassemble any part of the Service or encourage Third Parties to do so;
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to use or develop any Third-party applications that interact with the Service or User Content or information without the written consent of the Owner, including, but not limited to, artificial intelligence or machine learning systems;
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to probe, scan, or test the vulnerability of the Service, or any system or network of the Owner;
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to encourage, promote or agree to participate in any activity that violates this Agreement;
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to create a new account after the Owner has suspended, restricted the functionality and (or) terminated the User's account, except for the case of obtaining the Owner's written permission to create such an account.
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If at any time the User ceases to meet the requirements set out in clauses 3.1 – 3.2 of this Agreement, the User must immediately terminate the account (delete the account) and stop using the Service.
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If the User does not comply with the requirements set out in clauses 3.1 – 3.2 of this Agreement, the Owner has the right to refuse access to the Service, restrict its functionality, suspend and (or) terminate the account (delete the account) without prior notice and (or) consent of the User, without the right to review (appeal) such a decision, unless otherwise provided by applicable law.
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The Owner does not necessarily verify the accuracy of the information received (collected) about Users, except in cases when such verification is necessary for the purpose of fulfilling the Owner's obligations to the User or for other purposes related to ensuring the security and (or) correctness of the Service, and therefore cannot guarantee the User the accuracy of information about other Users, which becomes available to the user during the course of using the Service.
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The User is fully and solely responsible for compliance with all the conditions specified in this section of the Agreement.
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CONTENT
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While using the Service, the User will have access to: (i) content that they upload or provide during the use of the Service, even if suggested by the Service (User Content); (ii) content that other Users upload or provide during the use of the Service (Audience Content); and (iii) content that the Owner provides through the Service (Service Content).
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All Content posted by Users is checked for compliance with the rules established in this Agreement. At the same time, the User is fully and solely responsible for compliance with all the requirements specified in this section of the Agreement applicable to their User Content. The Service uses automated and manual methods for Content moderation to ensure compliance with this Agreement.
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The User is prohibited from uploading and (or) publishing Content in the Service that:
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violates and (or) harms the honor, dignity, and reputation of other Users and (or) Third Parties;
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may reasonably be regarded as defamation, insult, harassment, violence, or causing moral (psychological) harm or suffering to other Users and (or) Third Parties;
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is vulgar, obscene, pornographic, or contains nudity;
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is threatening, discriminatory, extremist, or encourages racism, sexism, hatred, or intolerance;
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is aggressive and (or) contains elements of cruelty;
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contains a description of the means and methods of suicide, and any incitement to commit it;
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contains restricted access information, including, but not limited to, state and (or) commercial secrets, information about the private lives of other Users and (or) Third Parties;
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encourages or promotes any illegal activity, including, but not limited to, terrorism and / or its financing, inciting racial hatred;
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encourages or promotes any activity that may cause harm to the lives and (or) health of Users or Third Parties, including, but not limited to, propaganda of self-harm, eating disorders, and violent extremism;
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relates to commercial activity, including, but not limited to, unlawful commercial activity (sales, contests, promotions, advertising, offers of work and/or services, offering and/or encouraging relationships with a wealthy older sponsor lover or with a kept woman, prostitution, escort services, links to other websites, applications, services and/or telephone numbers);
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contains any software, files, code and (or) other objects designed to interrupt, damage or limit the functionality or disrupt the operation of any software, hardware, telecommunications, networks, servers or other equipment, as well as damage, interfere with, illegally intercept or assign any data and (or) information;
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involves or promotes the spread of spam;
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violates the rights of other Users and (or) Third Parties (including, but not limited to, copyright and (or) related rights, the right to privacy);
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includes an image or likeness of a Third Person without their consent (or, in the case of a minor, the consent of their parents or guardians).
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includes an image or likeness of a minor who is unaccompanied by the minor's parents or guardians or is not fully clothed, or otherwise depicts or implies a minor engaged in sexual activity.
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If the User's Content does not meet the requirements specified in clause 4.3 of this Agreement, the Owner has the right to refuse access to the Service, restrict its functionality, suspend and (or) terminate the account (delete the account) without prior notice and (or) consent of the User, without the right to review (appeal) such a decision, unless otherwise provided by applicable law.
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User Content:
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The User has the right to upload, post and (or) publish in the Service only such Content that meets the requirements of the legislation, this Agreement and the norms of public morals and ethics;
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The User guarantees that they have all the necessary rights and consents to place the Content on the Service and is responsible for any claims of other Users and (or) Third parties related to such Content, in connection with which they agree to compensate all and any losses, penalties, compensations, defend, release and protect the Owner from any claims, related to the User's Content;
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The User declares and warrants that the information they provide to the Service or any other User is accurate, including any information provided through other third-party sources (if applicable), and that the User will update the information in their account as necessary to ensure its accuracy;
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The User acknowledges and agrees that their Content may be viewed by other Users, and, despite this Agreement, other Users may transfer their Content to Third Parties;
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The User grants the Service Owner a non-exclusive right to use, free of charge, the Content posted by the User in the Service in public access and legally owned by them, for the purpose of ensuring the functioning of the Service by the Owner to the extent determined by the functionality and architecture of the Service, and for displaying the Content in the Owner's promotional materials, including within images of the Service interface, including by making such promotional materials publicly available. This non-exclusive right is granted for the period of placement of the Content in the Service and is effective worldwide. The expiration of the period of placement of the Content in the Service and (or) the term of the non-exclusive right does not entail the need to withdraw from circulation the Owner's promotional materials displaying the Content (including their removal from the Internet). The User agrees that the Service Owner has the right to use the functional and technical capabilities of the Service, ensuring the display of the Content posted by the User, intended for the purposes of displaying the Content, at its discretion, including for the purpose of displaying advertising information. The User agrees that the Owner has the right to transfer the rights specified in this clause to Third Parties, and gives its consent to the use of the User's Content by artificial intelligence platforms for the purpose of the Service implementing its functions, as well as for the purpose of improving the Service;
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If the User removes their Content from the Service, the non-exclusive right referred to in clause 4.5.5 of this Agreement will be automatically revoked, but the Owner reserves the right, if necessary, due to the technical features of the Service, to retain archived copies of the User's Content for the required period;
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The Service can provide tools and features to enhance the User's individual self-expression through their Content. Certain tools or features of the Service may allow Users to create or enhance Content based on the Content they have uploaded and (or) published. Such enhanced and (or) processed Content is the User's Content, and the User is responsible for it and its accuracy on an equal basis with content uploaded and (or) published by the User without using such tools and functions of the Service;
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The User accepts and agrees that the Owner may control or view their Content, has the right to delete, edit, restrict, block or prevent access to any User Content at any time at its sole discretion. In addition, the User accepts and agrees that the Owner is not obligated to display or review their Content.
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Audience Content:
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The User agrees that even though they will have access to the Audience's Content, such Content does not belong to the User and they do not have the right to copy or use the Audience's Content for any purposes other than those provided for in this Agreement. The User does not have the right to use the Audience's Content for commercial purposes, for spam, harassment, or illegal threats.
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Audience Content belongs to the User who posted it, is stored on the Service's servers, and is displayed at the User's direction.
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The User undertakes to carefully review and independently verify the Audience's Content for its reliability and accuracy.
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Audience Content may contain biased, incorrect, harmful, offensive, or misleading information. Other Users are responsible for their own User Content, as well as for all decisions made, actions taken, and failure to take actions based on their use of Audience Content.
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In case of detection of illegal use of Audience Content by the User, the Owner has the right to refuse access to the Service, restrict its functionality, suspend and (or) terminate the account (delete the account) without prior notice and (or) consent of the User, without the right to review (appeal) such a decision, unless otherwise provided by applicable law.
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Service Content:
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All elements of the Service, including, but not limited to, program code, design, texts, graphics, trademarks, service marks, trade names, logos, audio and video materials, are the intellectual property of the Owner and (or) its partners and are protected by copyright, trademark and other intellectual property rights.
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The User has the right to use the Service Content exclusively within the scope of its functionality and for personal non-commercial purposes. Any other use, including copying, modification, distribution or public display, is prohibited without the prior written consent of the Owner.
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Unless otherwise expressly provided in this Agreement, nothing in this Agreement can be considered as a transfer of exclusive rights to the Content.
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CONFIDENTIALITY
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To get information about how the Owner and the Service collect, use and transmit personal (personal) data, the User should read the Privacy Policy.
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RIGHTS AND OBLIGATIONS OF THE PARTIES
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User’s Rights:
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The User has the right to access the functionality of the Service to the extent and in accordance with the terms of this Agreement;
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The User has the right to contact the Support Service in case of technical or other problems related to the use of the Service;
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The User has the right to completely or partially stop using the Service at any time in one of the following forms and within the specified limits:
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suspend their account for a period of up to 1 (one) year until the User cancels the actions taken to suspend the account by logging into the account after such suspension. If the User does not log into the suspended account within 1 (one) year from the date of such suspension, the User's account is automatically deleted;
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terminate their account by deleting it.
The User Account is deleted without the possibility of restoring it and (or) resuming its validity.
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The User has the right to protect their personal data in accordance with the applicable legislation and Privacy Policy;
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The User has other rights stipulated by the applicable legislation and (or) this Agreement.
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User’s Obligations:
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The User undertakes to use the Service exclusively in accordance with its purpose, the terms of this Agreement and the current legislation;
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The User is obliged to provide reliable information when registering in the Service, as well as to keep it up-to-date in accordance with the terms of this Agreement;
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The User is obliged not to grant access to other Users to their own account and (or) to certain information contained on it, if this may lead to a violation of the applicable law and (or) this Agreement;
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The User is obliged to keep confidential and not provide other Users and (or) Third Parties with personal data that has become known to them as a result of communication with other Users and other use of the Service (including, but not limited to, home addresses, phone numbers, email addresses, passport data, banking information) and information about the private life of others Users and (or) Third Parties without obtaining the appropriate prior permission of the relevant persons;
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The User is obliged to comply with and fulfill other rules, requirements and (or) obligations stipulated by the applicable legislation and (or) this Agreement.
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Owner’s Rights:
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The Owner has the right to change the functionality of the Service at any time, suspend or terminate its operation without prior notice to Users;
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The Owner has the right to refuse access to the Service, restrict its functionality, suspend and (or) terminate the account (delete the account) of the User unilaterally without prior notice and (or) consent of the User without the right to review (appeal) such a decision in the case specified in clause 3.9 of the Privacy Policy;
If the User does not log into the account and (or) does not perform active actions in the Service for 90 (ninety) consecutive calendar days, the User's account is automatically suspended. Upon the expiration of one (1) year from the end of the specified period of 90 (ninety) calendar days, such an account is automatically deleted without the possibility of restoring it and (or) resuming its validity;
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The Owner has the right to collect, store, process and use User data in accordance with the Privacy Policy and applicable legislation;
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The Owner has the right to moderate Content published by Users and remove content that contradicts the terms of the applicable law and (or) this Agreement;
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The Owner has the right, at its own discretion, to verify the accuracy of the data provided by the User by sending an appropriate request to banks, and (or) non-bank credit and financial organizations, and other state information systems, in particular to the Federal State Information System «Unified Portal of State and Municipal Services (Functions)» (https://www.gosuslugi.ru/).
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The Owner has other rights stipulated by the applicable legislation and (or) this Agreement.
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Owner’s Obligations:
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The Owner undertakes to provide technical support for the Service and respond to User requests within a reasonable time;
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The Owner undertakes to take measures to protect User data from unauthorized access;
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The Owner is obliged to comply with and fulfill other rules, requirements and (or) obligations stipulated by the applicable legislation and (or) this Agreement.
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PREMIUM SUBSCRIPTION
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In case the User purchases a Premium Subscription, if available and (or) accessible for purchase, the Owner grants the User under a simple non-exclusive license the right to use the Premium Subscription of the Service by providing remote access to its functionality through the Internet within the existing architecture and technical functionality, as well as within the limits strictly defined by this section of the Agreement.
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The User is provided with the opportunity to purchase a Premium Subscription by pre-payment according to the tariff chosen by the User at the time of registration of arranging paid access to the Premium Subscription.
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If the User decides to cancel the Premium Subscription, they must cancel the Subscription no later than 24 hours before the end of the paid Premium Subscription period in accordance with the selected tariff. The Premium Subscription cost in accordance with the User's chosen tariff (if several tariffs are available when purchasing the Subscription) is debited from the User no earlier than 24 hours before the paid Premium Subscription period expires, if the User did not cancel the Premium Subscription within the period specified in this clause.
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For calculating and processing payments for the Premium Subscription, the Owner calculates any «month» in the Service interface as a period of 30 (thirty) calendar days. By initiating the arrangement of the Premium Subscription, the User agrees that subsequent debits of the Subscription cost will be automatically made using the payment method chosen by the User at the end of each period, multiple of 30 (thirty) calendar days, chosen by the User when arranging the Premium Subscription, unless the User cancels the Premium Subscription before the payment date within the period established by clause 7.3 of the Agreement.
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The ability to use the Premium Subscription is provided to the User from the moment the Owner receives the remuneration. The Owner is deemed to have fulfilled its obligations to provide the opportunity to use the Premium Subscription for the purchased period at the time of providing access to the functionality of the Service available under the Premium Subscription.
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The cost of the paid period is non-refundable if the User cancels the Premium Subscription.
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The cost of the paid Premium Subscription period is non-refundable and (or) recalculated if the Owner exercises the right provided for in clauses 6.3.2 – 6.3.3 of this Agreement.
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LIMITATION OF LIABILITY
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The service is provided to the User «as is». The Owner does not guarantee the smooth operation of the Service, its compliance with the User’s expectations, and (or) the User’s achievement of any results.
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The Owner is not responsible for the actions or omissions of other Users, the accuracy of information provided by Users, the Audience Content, possible harm, damage or losses caused to the User as a result of using the Service.
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The Owner does not check for criminal records, criminal past, mental health and (or) other personal characteristics of Users and is not responsible for their actions.
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The Owner is not responsible for temporary failures or interruptions in the Service caused by technical reasons, actions of the User and (or) Third Parties.
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The Owner is not responsible for any losses caused as a result of the User’s failure to comply with the terms of this Agreement.
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The Service Owner does not guarantee the User the absolute accuracy or success of recommendations provided by the Service based on artificial intelligence technologies. The artificial intelligence used in the Service operates on the basis of algorithms that may not take into account all the User’s personal characteristics, preferences, and real circumstances.
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The User agrees that the recommendations and matching results in the Service are advisory in nature and are not a guarantee of compatibility or establishment of relationships between Users.
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The Owner is not responsible for possible negative consequences, errors or shortcomings in the operation of artificial intelligence, including, but not limited to, inaccuracies in the selection of User pairs, errors in the analysis of User data, or subjective perception of recommendations by the User.
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The User accepts and agrees that the use of artificial intelligence recommendations is carried out at their own risk, and does not have the right to demand compensation from the Owner of the Service for moral or material damage related to the results of using algorithms.
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All decisions made by the User based on the recommendations of the Service remain solely the responsibility of the User.
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The User is aware of the fact that the use of the Service, taking into account its functionality and (or) intended purpose, may be illegal in the jurisdiction in which they are located. The User assumes all risks arising from this prohibition.
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DISPUTE RESOLUTION
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All disputes arising from this Agreement shall be resolved through pre-trial procedures. The User must send a claim to the Owner through the Support Service. The request to the Support Service must contain a description of the problem, the User's data (including the email address and (or) phone number associated with the account), as well as other information necessary for processing the request.
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The Owner is obliged to consider the request sent in accordance with clause 9.1 of the Agreement within a reasonable time.
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If disputes are not resolved through pre-trial procedures, the disputes shall be resolved in court in the manner established by the current legislation of the Russian Federation.
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This Agreement is governed by and construed in accordance with the laws of the Russian Federation, unless otherwise established by imperative norms of applicable law. Matters not regulated by the Agreement shall be resolved in accordance with the legislation of the Russian Federation, unless otherwise established by imperative norms of applicable law.
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If the legislation provides for mandatory alternative dispute resolution methods (e.g., mediation), the Parties undertake to comply with such requirements.
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FINAL PROVISIONS
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This Agreement is the entire agreement between the Owner and the User regarding the use of the Service and its functionality and supersedes any previous agreements.
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This Agreement comes into force for the User from the moment of their accession to it and is valid for an indefinite period.
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If for any reason one or several provisions of this Agreement are recognized as invalid or unenforceable, this does not affect the validity or applicability of the remaining provisions of the Agreement.
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In case of questions or need for clarification regarding the terms of this Agreement, the User may contact the Support Service.